Founder
1997–PresentGrand Bay Collective
Founded a long-running technology and media organization that became the umbrella for software, infrastructure, hosting, media, and internal platform work.
RÉSUMÉ
Professional record.
A conventional résumé view for recruiters, HR, hiring panels, and anyone who wants the career history in one place.
PROFILE
Hands-on technology leader with nearly 30 years of experience building, modernizing, operating, and securing business-critical systems. My background spans public-sector IT leadership, consulting, broadband, hosting, telecom, automation, customer operations, and communications systems. I combine executive accountability with technical depth and a strong bias toward clear ownership, resilient design, practical risk management, and work that reaches an operating result.
EXPERIENCE
Technical Operations / Customer Service Manager
2008–2010IBM
Worked at the intersection of technical operations, customer service, project coordination, escalation management, and service-quality accountability.
Owner / Infrastructure & Operations Lead
2011–PresentSpark Rack
Built and operate commercial hosting infrastructure where web, mail, DNS, security, provisioning, billing, support, and customer expectations converge.
Owner / Lead Consultant
2012–PresentBeyondNerd IT Consulting
Built and operate an IT consulting practice focused on dependable infrastructure, practical modernization, troubleshooting, and long-term maintainability.
Cable / Broadband Plant & Systems Manager
2015–2017Time Warner Cable / Spectrum
Worked across broadband plant, field systems, service quality, customer impact, and technical operations where physical infrastructure and service delivery were inseparable.
Director of Information Technology
2018–2025Cicero Fire District
Directed day-to-day technology for a public-safety organization where continuity, response time, security, and public accountability were operational requirements.
Station Manager / Broadcast Systems Operator
CurrentVentra Radio / All Oldies 24/7
Operate distributed broadcast technology where automation, streaming, synchronization, monitoring, metadata, continuity, and rapid recovery are everyday concerns.
Founder / Project Lead
CurrentGigabyte Grove
Lead a family homestead and media project combining practical technology, communications, weather monitoring, automation, and self-sufficiency planning.
EDUCATION & TRAINING
High School Diploma
CompletedSecondary Education
Completed high school before entering the professional workforce. My technical career began during these years rather than after a traditional four-year degree.
Vocational Technology Education
During high schoolVocational / Technical Program
Attended vocational technology training as part of regular high-school coursework, gaining specialized technology education and early professional certifications while building broad experience across Linux, Windows, macOS, and server administration.
Continuing Technical Education
OngoingProfessional & Self-Directed Learning
Continuous learning through vendor documentation, professional training, hands-on labs, production systems, incident response, engineering projects, software development, and operating real infrastructure.