Public-sector IT leadership
Seven years directing technology for a public-safety organization, including infrastructure, Microsoft 365, networks, VoIP, virtualization, support, governance, vendors, assets, backups, and continuity.
CAPABILITIES
I do not measure capability by how many product names fit on a page. The useful question is whether I understand enough of the environment to make sound decisions, ask the right questions, and lead the people doing the work.
Understand the environment. Make risk visible. Establish ownership. Simplify where possible. Build for recovery.
Seven years directing technology for a public-safety organization, including infrastructure, Microsoft 365, networks, VoIP, virtualization, support, governance, vendors, assets, backups, and continuity.
Built and operated hosting environments where web, mail, DNS, certificates, customer panels, provisioning, billing, monitoring, security, and support all have to work together.
Experience ranges from broadband plant and customer-premise troubleshooting to executive technology planning, policy, procurement, staffing, risk, and long-range architecture.
Repeatedly turn manual work into documented, automatable, supportable processes through internal tooling, control panels, monitoring, scripts, and operational guardrails.